Please arrive on time, and with a bare face. If you are coming from work and cannot remove your makeup we will provide a thorough cleanse. Please have a detailed list of the products you are currently using at home, or bring them with you. Also, try not to purchase any new skincare products before your first appointment as she will definitely be recommending a curated home care regimen for you

We recommend budgeting anywhere from $300-$1,000 if you are wanting to get serious about your skin. Kiley prefers for each and every one of her clients to be on a full regimen curated by her, for optimal results. Great skin is 80% home care & 20% treatments. Don’t worry if you don’t have a high budget, Kiley will most likely start you off with products that fit your price range and will schedule you next for a treatment. We work with all budgets big or small, but be prepared to invest in your skin!

Book a Consultation if you are a first time client, if you are a returning client and do not know what to book next, please call the office. It is best to book out 3-4 treatments at the end of your appointment to avoid any confusion.

To uphold the safest environment possible we kindly request ONLY those receiving services be present in the service areas. if you cannot comply with this policy you may be asked to reschedule.

If you are under 18, you may have a guardian accompany you.

Acne Bootcamp is a 12 week program that Kiley has curated to become 100% effective for all types of acne. Acne bootcamp can be done in person and virtually. If you are an in clinic patient, you will come in every 2 weeks for a treatment and Kiley will put you on a full acne regimen. Please be prepared to spend $600-$900 at your initial appointment for your full homecare regimen. These products will last you the full duration of the program and even after. All of your products will run out at different times, so don’t stress, you won’t be spending this much every 3 months.

There is no difference, it just gives Kiley a heads up on what your main concern is. Don’t stress out if you have acne and book a Virtual Consultation, they are treated the same.

Shipping will be calculated in your cart at checkout based on the wight of the product(s) you are purchasing as well as your shipping location.

Business costs are rising rapidly due to inflation, and credit card processing fees are a major part of those costs. Instead of raising prices on all of our services for everyone, we opted to pass on this cost directly.

If there’s a full refund, the whole credit fee will be returned to the client. If there’s a partial refund, it will be returned proportionate to the amount refunded.

The credit fee unfortunately cannot be waived for any transactions. However, if you do not wish to incur the fee, you can always pay with a debit card or cash

Credit card surcharges are legal in all but four states: Massachusetts, Connecticut,Maine, and Oklahoma. While some states such as California have codified laws about surcharging, they have generally been overruled in court.